Shipping policy

Processing Time

All of our products are handmade with care, and we take pride in crafting each piece to the highest standard. Please allow 1–3 business days for order processing before dispatch.

Shipping Method & Tracking

We ship all orders using Express Shipping to ensure reliable and timely delivery.
A tracking number will be provided via email as soon as your order has been dispatched, allowing you to follow your package throughout its journey. Delivery times may vary depending on destination and local customs procedures, but express services generally offer faster transit compared to standard shipping.

Customs, Duties & Taxes

International shipments may be subject to VAT, import duties, or local taxes, depending on your country’s regulations. These charges are not included in our product prices or shipping fees. Any applicable customs fees are the responsibility of the recipient, as they are determined by your local customs office. We are legally required to declare the full value of the items in your order and are unable to adjust or modify this amount.

If a shipment is refused due to customs charges or for any other reason, the customer will be responsible for the return shipping costs as well as any duties, taxes, or fees incurred during the return process.

We appreciate your understanding.