Refund policy

Refund Policy

We want you to feel confident when purchasing from The Silk Path.

Returns  
We offer a 30-day return window from the date of delivery.

To be eligible for a return, items must be:  
• Unworn and unused  
• In their original condition and packaging  
• Accompanied by proof of purchase  

To initiate a return, please contact us at thesilkpath.official@gmail.com.  
All returns must be approved before being sent back.

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refunds  
Once your return is received and inspected, we will notify you of the approval status.  
If approved, refunds will be issued to the original payment method within 10 business days.  
Processing times may vary depending on your payment provider.

Damages & Issues  
Please inspect your order upon arrival.  
If your item is damaged, defective, or incorrect, contact us as soon as possible so we can resolve the issue.

Non-returnable Items  
Certain items are not eligible for return:  
• Custom-made or size-adjusted pieces  
• Sale items and gift cards  

Exchanges  
The fastest way to exchange an item is to place a new order and return the original item (if eligible).